8 min readUpdated 2024-11-28

FlowBuilder: Automation

FlowBuilder is NeuroCron's visual automation builder for marketing workflows.

Overview

FlowBuilder enables:

  • 🔄 **Visual workflow design** - Drag and drop interface
  • ⚡ **Trigger-based automation** - React to events in real-time
  • 🔀 **Conditional logic** - Branch based on conditions
  • 📊 **Performance tracking** - Monitor automation results

Flow Components

Triggers

Events that start a flow: Form submission, Purchase, Abandoned cart, Page visit, Time-based, API event.

Actions

What happens in the flow: Send email, Send SMS, Create task, Update contact, Add to audience, Post social.

Conditions

Decision points: IF condition THEN path A ELSE path B

Delays

Timing controls: Wait X minutes/hours/days

Building Flows

  • Go to **Automation → FlowBuilder**
  • Click **+ New Flow**
  • Choose starting trigger
  • Drag components onto the canvas
  • Configure each step
  • Test and activate

Pre-Built Templates

  • **Welcome Series** - Onboard new signups
  • **Abandoned Cart** - Recover lost sales
  • **Re-Engagement** - Win back inactive users
  • **Lead Nurturing** - Convert leads to customers

Best Practices

  • **Start Simple** - Begin basic, add complexity later
  • **Test Thoroughly** - Always test before activating
  • **Monitor Regularly** - Check drop-off points
  • **Personalize** - Use dynamic content

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