8 min readUpdated 2024-11-28
FlowBuilder: Automation
FlowBuilder is NeuroCron's visual automation builder for marketing workflows.
Overview
FlowBuilder enables:
- 🔄 **Visual workflow design** - Drag and drop interface
- ⚡ **Trigger-based automation** - React to events in real-time
- 🔀 **Conditional logic** - Branch based on conditions
- 📊 **Performance tracking** - Monitor automation results
Flow Components
Triggers
Events that start a flow: Form submission, Purchase, Abandoned cart, Page visit, Time-based, API event.
Actions
What happens in the flow: Send email, Send SMS, Create task, Update contact, Add to audience, Post social.
Conditions
Decision points: IF condition THEN path A ELSE path B
Delays
Timing controls: Wait X minutes/hours/days
Building Flows
- Go to **Automation → FlowBuilder**
- Click **+ New Flow**
- Choose starting trigger
- Drag components onto the canvas
- Configure each step
- Test and activate
Pre-Built Templates
- **Welcome Series** - Onboard new signups
- **Abandoned Cart** - Recover lost sales
- **Re-Engagement** - Win back inactive users
- **Lead Nurturing** - Convert leads to customers
Best Practices
- **Start Simple** - Begin basic, add complexity later
- **Test Thoroughly** - Always test before activating
- **Monitor Regularly** - Check drop-off points
- **Personalize** - Use dynamic content