8 min readUpdated 2024-11-28

AudienceGenome: Persona Engine

AudienceGenome creates deep customer personas and audience segments using AI.

Overview

AudienceGenome helps you understand:

  • 👥 **Who your customers are** - Demographics and psychographics
  • 🧠 **What motivates them** - Pain points and desires
  • 🛒 **How they buy** - Purchase behavior and triggers
  • 📱 **Where to reach them** - Channel preferences

Persona Generation

  • Navigate to **Audiences → AudienceGenome**
  • Click **Generate Persona**
  • Provide context about your product and market
  • Wait for AI analysis

Persona Output

Each persona includes:

  • **Demographics** - Age, role, company, income
  • **Psychographics** - Values, behaviors, motivations
  • **Pain Points** - Problems they face
  • **Buying Triggers** - What prompts purchase
  • **Channel Preferences** - Where they engage

Audience Segmentation

Auto-Segmentation

AudienceGenome creates segments automatically:

SegmentCriteria
High-ValueTop 20% by revenue
At-RiskDeclining engagement
NewJoined < 30 days
DormantNo activity 60+ days

Custom Segments

Create custom segments with conditions like company size, job title, engagement level, and location.

Best Practices

  • **Validate with real data** - Compare AI personas to customer interviews
  • **Update regularly** - Refresh personas quarterly
  • **Don't over-segment** - 3-5 primary personas is optimal
  • **Share across team** - Ensure consistent understanding

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