8 min readUpdated 2024-11-28
AudienceGenome: Persona Engine
AudienceGenome creates deep customer personas and audience segments using AI.
Overview
AudienceGenome helps you understand:
- 👥 **Who your customers are** - Demographics and psychographics
- 🧠 **What motivates them** - Pain points and desires
- 🛒 **How they buy** - Purchase behavior and triggers
- 📱 **Where to reach them** - Channel preferences
Persona Generation
- Navigate to **Audiences → AudienceGenome**
- Click **Generate Persona**
- Provide context about your product and market
- Wait for AI analysis
Persona Output
Each persona includes:
- **Demographics** - Age, role, company, income
- **Psychographics** - Values, behaviors, motivations
- **Pain Points** - Problems they face
- **Buying Triggers** - What prompts purchase
- **Channel Preferences** - Where they engage
Audience Segmentation
Auto-Segmentation
AudienceGenome creates segments automatically:
| Segment | Criteria |
|---|---|
| High-Value | Top 20% by revenue |
| At-Risk | Declining engagement |
| New | Joined < 30 days |
| Dormant | No activity 60+ days |
Custom Segments
Create custom segments with conditions like company size, job title, engagement level, and location.
Best Practices
- **Validate with real data** - Compare AI personas to customer interviews
- **Update regularly** - Refresh personas quarterly
- **Don't over-segment** - 3-5 primary personas is optimal
- **Share across team** - Ensure consistent understanding